MTI Compliance team

Student Complaint Procedures

Student Grievance Review Board Procedure

A student of Midwest Technical Institute seeking redress through grievance regarding attendance, academics or conduct must first attempt to resolve the matter informally by following the chain of command.
  • The student must first speak with their instructor.
  • If the matter is not resolved at that point, the student can request to meet with the respective Program Director.
  • If the issue is still unresolved, the student can request to meet with the Director of Education.
  • Should the issue remain unresolved, the student must submit a written request for a meeting with the Grievance Review Board within 5 working days of the initial documented concern at the appropriate address (see addresses section below.)

The request for the meeting must state the following:

  • Name of the grievant
  • Program the grievant is enrolled in
  • Name of the program instructor
  • Current address and phone number of the grievant
  • Statement of the grievance, including what resolution is being sought and any supporting documentation

Student Grievance Review Board Addresses

Springfield, IL – Main Campus
2731 Farmers Market Road Springfield, IL 62707 Toll Free: (888) 976-5171
Springfield, MO – Branch Campus
3600 Glenstone Outer Road Springfield, MO 65804 Toll Free: (888) 976-5176
  • The Illinois Board of Higher Education
  • Department of Financial and Professional Regulation (for the Cosmetology Program in IL)
  • The State of Missouri Department of Higher Education
  • Board of Cosmetology and Barber Examiners (for the Cosmetology Program in MO)
Illinois Board of Higher Education Division of Private Business and Vocational Schools
431 East Adams, 2nd Floor Springfield, IL 62701-1404 (217) 782-2551 Fax (217) 782-8548 Department of Financial and Professional Regulation Division of Professional Regulation 320 West Washington Street Springfield, IL 62786 (217) 785-0820
Missouri Department of Higher Education
P.O. Box 1469 Jefferson City, MO 65102-1469 Board of Cosmetology and Barber Examiners P.O. Box 1062 Jefferson City, M0 65102

Course Catalogs:

Midwest Technical Institute Illinois Catalog

Midwest Technical Institute Missouri Catalog