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(800) 814.5124
  • Programs
    • Allied Health
      • Dental Assisting
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    • Cosmetology
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      • Black Hawk College Partnership
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    • MTI East Peoria, IL
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    • MTI Employment Opportunities
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  • Search
  • Request Info
midwest_logo_dsk.png
Request Info
(800) 814.5124
  • Programs
    • Allied Health
      • Dental Assisting
      • Massage Therapy
      • Medical Assisting
      • Medical Coding Specialist
      • Medical Coding Specialist Hybrid
      • Phlebotomy
      • Basic Nursing Assistant
    • Mechanical Trades
      • HVAC/R Technician
      • Welding
      • Welding & Pipefitting
    • Truck Driving
      • Professional Truck Driving
      • CDL Training Course
    • Cosmetology
    • Continuing Education
      • Black Hawk College Partnership
  • Campuses
    • MTI East Peoria, IL
    • MTI Moline, IL
    • MTI Springfield, IL
    • MTI Springfield, MO
  • Admissions
    • High School
      • Welding Competition
    • For Military Students
    • Financial Aid
      • Financing Options
      • Tuition and Cost
      • Net Price Calculator
      • Student Loan Management
      • 1098-T
    • Scholarships
      • MTI DTC High School Scholarship
      • Terms and Conditions
    • Catalog
  • Student Services
    • Student Portal
    • Transcript Request
    • Student Accounts
    • Elearning
      • E-Learning MS Teams
      • E-Learning Canvas
      • E-Learning MS Pearson
    • MTI Apparel
    • Student Resources
      • Housing
      • Externships
      • Drug and Alcohol Abuse Prevention
      • Student Complaint Procedures
      • Campus Safety
  • About
    • Why MTI?
    • Blog
      • Resources
      • News & Events
    • Emergency Financial Aid Grant — HEERF
      • Emergency Financial Aid Grant — HEERF Institutional
      • Emergency Financial Aid Grant — HEERF CRRSAA
      • Emergency Financial Aid Grant — American Rescue Plan
      • HEERF Student Grants – Quarterly Reports
    • Certified Medical Assistant (CMA) Tuition Reimbursement Program
    • MTI Employment Opportunities
    • MTI Curriculum
    • Frequently Asked Questions
  • Search
  • Request Info

Student Complaint Procedures

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Student Complaint Procedure

Student Grievance Review Board Procedure

A student of Midwest Technical Institute seeking redress through grievance regarding attendance, academics or conduct must first attempt to resolve the matter informally by following the chain of command.

  • The student must first speak with their instructor.
  • If the matter is not resolved at that point, the student can request to meet with the respective Program Director.
  • If the issue is still unresolved, the student can request to meet with the Director of Education.
  • Should the issue remain unresolved, the student must submit a written request for a meeting with the Grievance Review Board within 5 working days of the initial documented concern at the appropriate address (see addresses section below.)

The request for the meeting must state the following:

  • Name of the grievant
  • Program the grievant is enrolled in
  • Name of the program instructor
  • Current address and phone number of the grievant
  • Statement of the grievance, including what resolution is being sought and any supporting documentation


Student Grievance Review Board Addresses

Springfield, IL – Main Campus

2731 Farmers Market Road
Springfield, IL 62707
Toll Free: (888) 976-5171

Springfield, MO – Branch Campus

3600 Glenstone Outer Road
Springfield, MO 65804
Toll Free: (888) 976-5176

Issues remaining unresolved at the institutional level may be directed to the following, depending on campus location and/or program. More information is available in the course catalog (see below).

  • The Illinois Board of Higher Education
  • Department of Financial and Professional Regulation (for the Cosmetology Program in IL)
  • The State of Missouri Department of Higher Education
  • Board of Cosmetology and Barber Examiners (for the Cosmetology Program in MO)
Illinois Board of Higher Education Division of Private Business and Vocational Schools

431 East Adams, 2nd Floor
Springfield, IL 62701-1404
(217) 782-2551
Fax (217) 782-8548

Department of Financial and Professional Regulation
Division of Professional Regulation
320 West Washington Street
Springfield, IL 62786
(217) 785-0820

Missouri Department of Higher Education

P.O. Box 1469
Jefferson City, MO 65102-1469

Board of Cosmetology and Barber Examiners
P.O. Box 1062
Jefferson City, M0 65102

Course Catalogs:

Midwest Technical Institute Illinois Catalog

  • Springfield, IL
  • Moline, IL
  • East Peoria, IL

Midwest Technical Institute Missouri Catalog

  • Springfield, MO

Programs

  • Medical Assisting
  • Dental Assisting
  • Welding
  • Welding & Pipefitting
  • HVAC/R Technician
  • Professional Truck Driving
  • CDL Training Course
  • Medical Coding Specialist
  • Medical Coding Specialist Hybrid
  • Basic Nursing Assistant
  • Phlebotomy
  • Massage Therapy
  • Cosmetology
  • Continuing Education

Campuses

Springfield, IL
(217) 527-8324

East Peoria, IL
(309) 427-2750

Moline, IL
(309) 277-7900

Springfield, MO
(417) 227-4950

Student Services

  • Externships
  • Student Accounts
  • Drug and Alcohol Abuse Prevention
  • Student Complaint Procedures
  • Transcript Request
  • Student Portal

Admissions

  • Why MTI?
  • Military Students
  • Financial Aid
  • Scholarships
  • Welding Competition
  • Catalog

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